Customer Satisfaction Leader (csl)

GE Vernova

Remote, US
Base: $119,600.00 - $199,400.00; bonus/equity: dis...
Fully remote
Customer portfolio p&l management
Contract leadership and fulfillment
Outage 360 process management
Serve as a liaison between internal/external organizations and for assigned customers, own the customer relationship, and contribute to the overall business strategy

Job Summary

  • Serve as a liaison between internal/external organizations and for assigned customers, own the customer relationship, and contribute to the overall business strategy.
  • Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GE.
  • GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation.

Matching Summary

Serve as a liaison between internal/external organizations and for assigned customers, own the customer relationship, and contribute to the overall business strategy.

Salary

Base: $119,600.00 - $199,400.00; Bonus/Equity: discretionary annual bonus; Benefits: medical, dental, vision, prescription drug coverage, retirement savings plan, tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, permissive time off

Skills & Requirements

Must-have

  • Customer portfolio P&L management
  • Contract leadership and fulfillment
  • Outage 360 process management
  • On-Site Repairs and Component Repairs
  • Flow-type services sales

Nice-to-have

  • Strong quality background
  • Black Belt certification
  • Team leader in dynamic environment
  • Experience with customer leadership teams

Key Requirements

  • Bachelor’s Degree or equivalent experience
  • Minimum of 5 years experience
  • Power plant field services experience
  • Contract management experience
  • Willingness to travel 50% of the time
  • Legal authorization to work in the U.S.

Work Rights

Legal authorization to work in the U.S.

Tailored Resume

Cover Letter