Merchant Relations Officer (Business/Operations/Compliance/Payment Support)

BW NEXUS PTE. LTD.

Singapore, Singapore
Not specified
End-to-end merchant onboarding processes
Cross-border payment transaction execution
Standard operating procedures (sops) management
The Merchant Relations Officer position at BW NEXUS PTE. LTD. involves managing merchant servicing, payment operations, and project coordination to facilitate smooth business operations. The ideal candidate will possess strong multitasking abilities, attention to detail, and excellent interpersonal skills, with a preference for familiarity with payment systems

Job Summary

  • This role is responsible for overseeing end-to-end merchant onboarding, including account evaluation and technical system integration.
  • The position requires executing cross-border payment transactions while investigating and resolving payment-related issues to minimize disruptions.
  • Candidates must be able to draft and manage Standard Operating Procedures (SOPs) while collaborating with cross-functional teams.

Matching Summary

Match Score: 85

The Merchant Relations Officer position at BW NEXUS PTE. LTD. involves managing merchant servicing, payment operations, and project coordination to facilitate smooth business operations. The ideal candidate will possess strong multitasking abilities, attention to detail, and excellent interpersonal skills, with a preference for familiarity with payment systems.

Skills & Requirements

Must-have

  • End-to-end merchant onboarding processes
  • Cross-border payment transaction execution
  • Standard Operating Procedures (SOPs) management
  • KYC documentation and compliance reviews
  • Microsoft Office proficiency

Nice-to-have

  • Familiarity with payment platforms and APIs
  • Strong analytical and problem-solving capabilities
  • Experience in system integration projects
  • Proactive initiative in resolving operational issues

Key Requirements

  • Excellent communication skills
  • High level of attention to detail
  • Proficiency in Microsoft Office software

Work Rights

Not specified

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