Universal Banker- Charlestown Crossing

Truist Bank

New Albany, IN, United States
On-site
Superior quality service
Client transaction completion
Outbound calling support
Truist Bank is seeking a Universal Banker for their Charlestown Crossing location in New Albany, IN. The role involves providing exceptional client service, managing financial transactions, and supporting sales activities, with an emphasis on relationship management and cross-training

Job Summary

  • Provide a distinctive client experience by facilitating courteous conversation and conducting both complex and standardized transactions while uncovering needs.
  • Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities.
  • Adhere to internal controls, operational procedures and risk management policies, staying informed of all changes in policies and procedures to ensure compliance with current guidelines.

Matching Summary

Match Score: 85

Truist Bank is seeking a Universal Banker for their Charlestown Crossing location in New Albany, IN. The role involves providing exceptional client service, managing financial transactions, and supporting sales activities, with an emphasis on relationship management and cross-training.

Skills & Requirements

Must-have

  • superior quality service
  • client transaction completion
  • outbound calling support
  • Integrated Relationship Management

Nice-to-have

  • digital self-service education
  • team sales process participation

Key Requirements

  • High school diploma or equivalent
  • Two years of teller or cash handling or client service experience
  • Six months of client relationship building or sales experience
  • Ability to travel to accommodate temporary staffing needs

Work Rights

Not specified

Tailored Resume

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