The IT Operations and Observability Engineer is responsible for monitoring, maintaining, and supporting the availability and performance of enterprise IT systems in a NOC-style operational environment
Job Summary
The IT Operations and Observability Engineer is responsible for monitoring, maintaining, and supporting the availability and performance of enterprise IT systems in a NOC-style operational environment.
The role focuses on real-time systems monitoring, alert response, incident triage, and escalation using enterprise observability and monitoring tools.
This position maintains real-time operational dashboards, validates alert accuracy, and assists in tuning thresholds and notifications to reduce noise and improve signal quality.
Matching Summary
The IT Operations and Observability Engineer is responsible for monitoring, maintaining, and supporting the availability and performance of enterprise IT systems in a NOC-style operational environment.
Skills & Requirements
Must-have
enterprise observability and monitoring tools
real-time systems monitoring
incident triage and escalation
Linux and Windows environments
hybrid and cloud environments
Nice-to-have
24/7 or shift-based NOC environment
ITIL-aligned incident and problem management
tuning alerts and dashboards
integrating monitoring systems
Key Requirements
4 years of experience in IT operations, NOC, or systems monitoring roles
Hands-on exposure to SCOM, Splunk, SolarWinds, and cloud-native monitoring solutions
Experience with incident triage, alert response, ticket-based workflows, and escalation procedures
Familiarity with Linux and Windows operating environments
Bachelors degree or equivalent combination of education and experience