Summit CityMD is seeking a Patient Service Representative in Greenwich, CT, to enhance patient care by managing appointments and ensuring efficient communication within the healthcare team. The role requires strong customer service skills and a commitment to patient confidentiality
Job Summary
Responsible for greeting patients/family, scheduling patient appointments, scheduling hospital and ambulatory admissions/procedures.
Answer the telephone promptly and dealing with callers needs imperiously.
Obtains, verifies and updates patient information; maintains confidentiality according to policies.
Matching Summary
Match Score: 85
Summit CityMD is seeking a Patient Service Representative in Greenwich, CT, to enhance patient care by managing appointments and ensuring efficient communication within the healthcare team. The role requires strong customer service skills and a commitment to patient confidentiality.
Skills & Requirements
Must-have
Greeting patients and families
Scheduling patient appointments
Answering telephone promptly
Maintaining patient information confidentiality
Accurate data entry skills
Nice-to-have
Positive working relationships with staff
Customer service skills to alleviate anxiety
Good judgment in scheduling
Key Requirements
High School Graduate or GED
Heartsaver certification within 30 days
Previous PSR experience preferred
Previous office experience preferred
Ability to communicate in English
Excellent interpersonal and customer service skills
Accurate computer data entry skills
Ability to organize and perform multiple tasks
Knowledge of medical office and terminology preferred
Basic proficiency in computer use
Experience with EHR, Practice Management System preferred