Iam Service Delivery Manager

AIRBUS DS GEO SA

Bangalore, India
Itil v3 or v4 certification mandatory
Service delivery manager experience
Iam ecosystem operational oversight
You will serve as the guardian of operational excellence for Airbus's digital identity product, overseeing day-to-day operations and strategic planning

Job Summary

  • You will serve as the guardian of operational excellence for Airbus's digital identity product, overseeing day-to-day operations and strategic planning.
  • The role requires managing relationships with third-party IAM providers while ensuring contractual compliance and optimizing the toolstack value.
  • You must facilitate smooth transitions for over 130,000 users while minimizing disruptions to the global workforce.

Matching Summary

You will serve as the guardian of operational excellence for Airbus's digital identity product, overseeing day-to-day operations and strategic planning.

Skills & Requirements

Must-have

  • ITIL V3 or V4 Certification Mandatory
  • Service Delivery Manager experience
  • IAM ecosystem operational oversight
  • Third-party vendor management
  • SLA compliance and governance

Nice-to-have

  • Cross-functional team leadership
  • Strategic stakeholder alignment
  • Process optimization mindset
  • Security-focused problem solving
  • Innovation in cost-effective solutions

Key Requirements

  • Bachelor's degree in Engineering (B.Tech)
  • 10+ years of relevant experience
  • Mandatory ITIL V3 or V4 certification
  • Proven track record in People Management

Work Rights

Not specified

Tailored Resume

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