Customer Service Advisor - Crewe

Assurant Inc

Crewe, United Kingdom
Base: £26,624.00 py; bonus/equity: not specified; ...
Fully remote
Excellent verbal, written, and listening skills
Basic computer skills including data entry
Experience working in a customer service environment
The role involves supporting over 8 million customers by helping them resolve issues with lost, stolen, or damaged mobile phones and gadgets

Job Summary

  • The role involves supporting over 8 million customers by helping them resolve issues with lost, stolen, or damaged mobile phones and gadgets.
  • Employees receive comprehensive on-site training followed by remote work opportunities after meeting performance targets.
  • The company offers 21 days of annual leave plus bank holidays, an employee assistance program, and various discounts on retail and tech.

Matching Summary

The role involves supporting over 8 million customers by helping them resolve issues with lost, stolen, or damaged mobile phones and gadgets.

Salary

Base: £26,624.00 per annum; Bonus/Equity: Not specified; Benefits: 21 days annual leave, health cash plans, bonus schemes, internal recognition

Skills & Requirements

Must-have

  • Excellent verbal, written, and listening skills
  • Basic computer skills including data entry
  • Experience working in a customer service environment

Nice-to-have

  • Active listener with passion for helping others
  • Problem solver who challenges the norm
  • Inspire new ideas in customer service

Key Requirements

  • Previous customer service experience required
  • Proficiency in data entry and website navigation
  • Strong communication skills required

Work Rights

Not specified

Tailored Resume

Cover Letter