Vonage is seeking a Technical Manager for its Professional Services team in the UK, responsible for overseeing the integration and deployment of UCaaS and CCaaS solutions. The ideal candidate will have leadership experience in technical implementation and possess a strong understanding of CCaaS/UCaaS ecosystems and CRM platforms
Job Summary
The role involves leading the successful launch of Unified Communications and Contact Center services while ensuring seamless integration with customer CRM environments.
Candidates must possess expert-level understanding of CCaaS/UCaaS ecosystems and their technical relationship with CRM platforms to drive operational efficiency.
This position requires a deep technical authority capable of mapping Vonage features like IVR and Omni-channel routing directly to CRM systems.
Matching Summary
Match Score: 85
Vonage is seeking a Technical Manager for its Professional Services team in the UK, responsible for overseeing the integration and deployment of UCaaS and CCaaS solutions. The ideal candidate will have leadership experience in technical implementation and possess a strong understanding of CCaaS/UCaaS ecosystems and CRM platforms.