Avp, Commercial Card Client Service Specialist

Mitsubishi UFJ Financial Group (MUFG)

Multiple Locations
Base: $85k - $90k; bonus/equity: discretionary per...
Fully remote
Commercial card client support
Problem resolution
Root cause analysis
The selected colleague will act as the key service point of contact for Commercial Card’s external and internal customers, requiring both proactive and reactive client engagement

Job Summary

  • The selected colleague will act as the key service point of contact for Commercial Card’s external and internal customers, requiring both proactive and reactive client engagement.
  • Responsibilities include resolving client issues, conducting root cause analysis, and ensuring risk/compliance guidelines are followed at all times.
  • MUFG offers a competitive benefits package including health and wellness, retirement plans, educational assistance, and paid time off.

Matching Summary

The selected colleague will act as the key service point of contact for Commercial Card’s external and internal customers, requiring both proactive and reactive client engagement.

Salary

Base: $85K - $90K; Bonus/Equity: Discretionary performance-based bonus and/or incentive compensation; Benefits: Comprehensive health and wellness benefits, retirement plans, educational assistance, income replacement, paid maternity/parental bonding leave, paid vacation, sick days, and holidays

Skills & Requirements

Must-have

  • Commercial Card client support
  • Problem resolution
  • Root cause analysis
  • Risk and compliance adherence
  • TSYS (TS2) experience

Nice-to-have

  • Collaborate toward innovation
  • Foster shared growth
  • Put people first
  • Listen to diverse ideas

Key Requirements

  • 4 -6 years of experience
  • Bachelor's Degree
  • Ability to travel as needed

Work Rights

Not specified

Tailored Resume

Cover Letter