Not specified (likely on-site based on job responsibilities)
Valid driver's license
3-5 years automotive experience
Customer service skills
Hendrick Toyota Wilmington is seeking a Service Advisor to manage customer service and vehicle maintenance needs. The ideal candidate will have experience in the automotive industry, strong interpersonal skills, and the ability to effectively communicate with customers and technicians
Job Summary
The role is responsible for selling, identifying, and documenting service, maintenance, and repair services for customers.
Employees must maintain CSI scores at or above company standards while ensuring an organized and safe work area.
The position requires regular attendance including evening hours, weekends, and holidays with potential exposure to exhaust fumes.
Matching Summary
Match Score: 75
Hendrick Toyota Wilmington is seeking a Service Advisor to manage customer service and vehicle maintenance needs. The ideal candidate will have experience in the automotive industry, strong interpersonal skills, and the ability to effectively communicate with customers and technicians.
Skills & Requirements
Must-have
Valid Driver's License
3-5 years automotive experience
Customer service skills
Dealership Management System knowledge
Intermediate Microsoft Office skills
Nice-to-have
Servant Leadership values
Teamwork through Trust & Respect
Commitment to Customer Enthusiasm
Passion for Winning culture
Accountability at All Levels
Key Requirements
High School Diploma or GED
Previous automotive or customer service experience
Working knowledge of vehicle mechanical operations