Patient Care Coordinator, Specialty - Evernorth

The Cigna Group

Base: $23 - $34 usd ph; bonus/equity: eligible for...
**
Strong customer service and interpersonal skills
Excellent written and verbal communication skills
Ability to manage time efficiently and remain organized
** The Patient Care Coordinator position at The Cigna Group involves managing the intake and coordination of patient cases, serving as a liaison among patients, caregivers, and medical providers. The ideal candidate will possess strong customer service skills and relevant experience in healthcare or customer service, with a focus on ensuring accurate communication and compliance with regulatory standards. **

Job Summary

  • The Patient Care Coordinator acts as a key liaison between patients, caregivers, medical providers, and internal teams to ensure timely case processing.
  • This role involves completing prescription intake, maintaining accurate patient accounts, and coordinating patient deliveries under the supervision of a licensed pharmacist.
  • Employees receive comprehensive benefits including medical, vision, dental, 401(k), company-paid life insurance, and a minimum of 18 days of paid time off starting day one.

Matching Summary

Match Score: 75

** The Patient Care Coordinator position at The Cigna Group involves managing the intake and coordination of patient cases, serving as a liaison among patients, caregivers, and medical providers. The ideal candidate will possess strong customer service skills and relevant experience in healthcare or customer service, with a focus on ensuring accurate communication and compliance with regulatory standards. **

Salary

Base: $23 - $34 USD per hour; Bonus/Equity: Eligible for annual bonus plan; Benefits: Medical, vision, dental, 401(k), life insurance, PTO

Skills & Requirements

Must-have

  • Strong customer service and interpersonal skills
  • Excellent written and verbal communication skills
  • Ability to manage time efficiently and remain organized
  • Maintains confidentiality when handling patient information
  • Proficient in Microsoft Suite and business applications

Nice-to-have

  • Demonstrates initiative by presenting ideas to management
  • Ability to build relationships across teams
  • Independent problem-solving skills with sound judgment
  • Service-oriented approach in all interactions
  • Familiarity with specialty healthcare workflows

Key Requirements

  • High School Diploma or GED required
  • Pharmacy Technician certification preferred
  • 2 years+ experience in customer service or claims
  • Prior specialty healthcare experience is a plus
  • Proficiency in English spoken and written

Work Rights

Not specified

Tailored Resume

Cover Letter