Customer Service Rep, Per Diem - Urgent Care Rio Vista
Holy Cross Health
Rio Vista, California, United States
Per diem (part-time, flexible shifts)
Patient-focused services
Routine clerical duties
Maintain patient records
Holy Cross Health is seeking a part-time Customer Service Representative (CSR) for their Urgent Care facility in Rio Vista, California. The role involves providing high-quality patient-focused services, handling clerical duties, and ensuring effective communication with patients and staff
Job Summary
The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patient’s customer services encounter are met, regardless of age or gender, on a continuing basis by performing the duties outlined below.
Holy Cross Health named Forbes America's Best Employer for Healthcare Professionals!
We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
Matching Summary
Match Score: 85
Holy Cross Health is seeking a part-time Customer Service Representative (CSR) for their Urgent Care facility in Rio Vista, California. The role involves providing high-quality patient-focused services, handling clerical duties, and ensuring effective communication with patients and staff.
Skills & Requirements
Must-have
patient-focused services
routine clerical duties
maintain patient records
verify patient information
receive incoming telephone calls
collect insurance card and identification
enter patient admitting information
Nice-to-have
compassionate and transforming healing presence
spirit of the Gospel
continuous learners
person-centered care
Key Requirements
High School diploma or equivalent
Ability to read, analyze, and interpret technical procedures or governmental regulations
Effective communication skills
Ability to solve practical problems
Computer skills, knowledge of EMR systems, DocuTap, Excel, and MS Word
Requires regular use of sitting, reaching, bending, stooping or kneeling
May be responsible for lifting, positioning, and/or transferring patients