Associate, Fcp Client Outreach

ING

New York, US
Base: $110,000-140,000; bonus/equity: not specifie...
Hybrid
Kyc client outreach
Collecting kyc information
Validating client documentation
Serve as the primary point of contact for clients, relationship managers and operational teams regarding onboarding, periodic reviews, event driven reviews and other possible outreach needs

Job Summary

  • Serve as the primary point of contact for clients, relationship managers and operational teams regarding onboarding, periodic reviews, event driven reviews and other possible outreach needs.
  • Collaborate daily with internal stakeholders (Front Office, Compliance, Operation Teams (KYC Analyst) to ensure alignment and smooth client experience.
  • In addition to comprehensive health benefits, a generous 401k savings plan, and competitive PTO, ING provides a broad array of benefits including adoption, surrogacy, and fertility services; student debt assistance; and subsidies for expenses associated with commuting and fitness.

Matching Summary

Serve as the primary point of contact for clients, relationship managers and operational teams regarding onboarding, periodic reviews, event driven reviews and other possible outreach needs.

Salary

Base: $110,000-140,000; Bonus/Equity: Not specified; Benefits: Comprehensive health benefits, 401k savings plan, competitive PTO, adoption/surrogacy/fertility services, student debt assistance, commuting/fitness subsidies

Skills & Requirements

Must-have

  • KYC client outreach
  • collecting KYC information
  • validating client documentation
  • regulatory requirements communication
  • tracking client responses

Nice-to-have

  • client-first approach
  • collaboration across locations
  • continuous improvement initiatives
  • adapt to fast-paced environment
  • team values and dynamics

Key Requirements

  • 4+ years of relevant experience
  • Undergraduate degree or Graduate degree

Work Rights

Not specified

Tailored Resume

Cover Letter