Customer Service Advisor

VELUX

Excellent dutch and french language skills
Customer service or administrative experience
Strong organizational and detail-oriented skills
The role provides operational support to the Customer Service team during periods of high activity

Job Summary

  • The role provides operational support to the Customer Service team during periods of high activity.
  • Responsibilities include encoding orders, processing returns, managing partner access, and preparing simple offers for standard products.
  • Candidates must possess excellent command of both Dutch and French in oral and written communication.

Matching Summary

The role provides operational support to the Customer Service team during periods of high activity.

Skills & Requirements

Must-have

  • Excellent Dutch and French language skills
  • Customer service or administrative experience
  • Strong organizational and detail-oriented skills

Nice-to-have

  • Knowledge of English language
  • Ability to work autonomously under pressure
  • Proficiency with CRM and internal systems

Key Requirements

  • First experience in customer service or similar administrative function
  • Fluency in Dutch and French required
  • Proficiency with office software and CRM systems

Work Rights

Not specified

Tailored Resume

Cover Letter