The Service Director oversees and performs technical and mechanical work to ensure the property meets company standards for cleanliness, appearance, safety, and functionality
Job Summary
The Service Director oversees and performs technical and mechanical work to ensure the property meets company standards for cleanliness, appearance, safety, and functionality.
Essential duties include completing work orders, overseeing the make-ready process for vacant apartments, developing standards for community appearance, and maintaining adequate inventory of spare parts.
The role requires demonstrated customer service skills, the ability to work in a stressful environment, and participation in monthly preventative maintenance procedures and regular safety meetings.
Matching Summary
The Service Director oversees and performs technical and mechanical work to ensure the property meets company standards for cleanliness, appearance, safety, and functionality.
Skills & Requirements
Must-have
Technical and mechanical work
Ensure property standards
Oversee make-ready process
Maintain inventory of parts
Conduct safety meetings
Customer service skills
Nice-to-have
Drive journey metrics
Innovative solutions
Engage with residents
Community involvement
Cost-cutting programs
Key Requirements
2-3 years apartment maintenance experience
EPA certifications Type I and II or Universal
Certified Pool Operator or Certified Spa and Pool Operator