$55,000 – $75,000 yearly; not specified; not speci...
On-site
Central intake point for incidents
Dispatch technicians and coordinate support
Maintain accurate case documentation
This role functions as the central coordination point for incoming incidents, helping ensure every case is routed, documented, and followed through efficiently from start to finish
Job Summary
This role functions as the central coordination point for incoming incidents, helping ensure every case is routed, documented, and followed through efficiently from start to finish.
You will play a critical role in keeping cases moving—handling incoming calls and reports, coordinating technician dispatch, ensuring documentation is complete, and maintaining clear communication with all parties involved.
Employee benefits include a monthly health & wellness credit, employer-sponsored health care plan, retirement plan with up to a 5% match, and flexible paid time off.
Matching Summary
This role functions as the central coordination point for incoming incidents, helping ensure every case is routed, documented, and followed through efficiently from start to finish.
Salary
$55,000 – $75,000 yearly; Not specified; Not specified
Skills & Requirements
Must-have
Central intake point for incidents
Dispatch technicians and coordinate support
Maintain accurate case documentation
Communicate case updates to stakeholders
Monitor open items and flag delays
Nice-to-have
Thrives independently
Enjoys managing multiple moving pieces
Takes pride in organization
Key Requirements
2+ years of experience
Dispatch, coordination, administrative, or operations-focused role