Customer Service Specialist

AAA (Automobile Club)

Portland, ME, United States
Onsite
Advanced customer service skills
Microsoft office basics proficiency
Meet deadlines
Be provided with the training you need on an array of AAA products and services to interface with members with confidence and help you meet your individual and team cross-selling goals

Job Summary

  • Be provided with the training you need on an array of AAA products and services to interface with members with confidence and help you meet your individual and team cross-selling goals.
  • Be eligible for competitive benefits package, including Paid Volunteer time and Pension Plan.
  • Provide exceptional service to members in branch and over the phone regarding insurance policies, membership and insurance billing, and other services for members including passport photos, planning road trips, and cashiering duties.

Matching Summary

Be provided with the training you need on an array of AAA products and services to interface with members with confidence and help you meet your individual and team cross-selling goals.

Skills & Requirements

Must-have

  • Advanced customer service skills
  • Microsoft Office basics proficiency
  • Meet deadlines
  • Work overtime including Saturdays

Nice-to-have

  • Teamwork environment
  • Career-minded professional
  • Service-driven professional
  • Adaptability to change

Key Requirements

  • High School diploma or GED
  • Successful background check and drug screening
  • Ability to navigate Windows, Outlook, Word, and the Internet
  • Exceed assigned service quality goals

Work Rights

Not specified

Tailored Resume

Cover Letter