As a Technical Specialist, you will support the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988 (SRC Act)
Job Summary
As a Technical Specialist, you will support the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988 (SRC Act).
Your responsibilities include undertaking a variety of technical functions including a primary focus on reconsiderations, appeals, and reviews of compensation entitlements.
EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture, flexibility to work from home, and comprehensive learning and development opportunities.
Matching Summary
As a Technical Specialist, you will support the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988 (SRC Act).
Skills & Requirements
Must-have
SRC Act technical guidance
Case Management support
reconsiderations, appeals, and reviews
dispute resolution, negotiation, mediation
legislative and regulatory environment
Nice-to-have
learning culture
customer-centric environment
proactive management of claims
world class customer experience
diverse and collaborative team culture
Key Requirements
Strong experience administering SRC Act claims
Demonstrated ability in technical advice and training