Mercedes Benz Deployments & Communications Specialist

RAC Careers

Walsall, United Kingdom
Base: £22,222.20; bonus/equity: bonus scheme eligi...
Hybrid (on-site after successful probation)
Experience with rac deployment methods
Proficiency in icad dispatch systems
Knowledge of national deployment centre processes
The RAC Careers is seeking a Deployment & Communications Specialist for the Mercedes-Benz Cars UK account, based in Walsall, UK. The role involves ensuring smooth operations and exceptional customer service, with responsibilities including managing deployments, customer follow-ups, and internal coordination

Job Summary

  • This role ensures smooth operations and delivers exceptional customer service for the Mercedes-Benz Cars UK account.
  • The specialist is responsible for managing response times, coordinating resources, and using iCAD Dispatch for strategic deployment decisions.
  • Employees receive a competitive salary of £22,222.20 along with benefits including a bonus scheme, pension, and free breakdown service.

Matching Summary

Match Score: 85

The RAC Careers is seeking a Deployment & Communications Specialist for the Mercedes-Benz Cars UK account, based in Walsall, UK. The role involves ensuring smooth operations and exceptional customer service, with responsibilities including managing deployments, customer follow-ups, and internal coordination.

Salary

Base: £22,222.20; Bonus/Equity: Bonus scheme eligibility; Benefits: Pension up to 6.5%, Life assurance, Free RAC Ultimate Complete Breakdown Service

Skills & Requirements

Must-have

  • Experience with RAC deployment methods
  • Proficiency in iCAD Dispatch systems
  • Knowledge of National Deployment Centre processes
  • Ability to meet performance KPIs
  • Understanding of FCA compliance requirements

Nice-to-have

  • Proactive mindset with flexibility
  • Strong teamwork and communication skills
  • Enthusiastic and detail-oriented approach
  • Collaborative spirit in dynamic environments

Key Requirements

  • Experience with RAC deployment methods
  • Familiarity with breakdown products and data protection
  • Knowledge of health & safety regulations

Work Rights

Not specified

Tailored Resume

Cover Letter