Analyst, Customer Services

QBE

Petaling Jaya, Malaysia
Hybrid
Customer service skills
Call center experience
Problem solving skills
The role focuses on delivering excellent customer service and ensuring client satisfaction

Job Summary

  • The role focuses on delivering excellent customer service and ensuring client satisfaction.
  • Employees are encouraged to maintain product knowledge and attend relevant training courses.
  • QBE offers a comprehensive benefits package including flexible working options and well-being programs.

Matching Summary

The role focuses on delivering excellent customer service and ensuring client satisfaction.

Skills & Requirements

Must-have

  • Customer service skills
  • Call center experience
  • Problem solving skills

Nice-to-have

  • Presentation and communication skills
  • Negotiation skills
  • Emotional awareness

Key Requirements

  • Minimum 2 years call center experience
  • Experience in service industry
  • Knowledge of insurance products

Work Rights

Not specified

Tailored Resume

Cover Letter