Homeowner Support Specialist (on-site)

Carnegie Mortgage Partners LLC

Coppell, TX, United States
Loss mitigation workout assistance
Analyze financial statements
Review credit bureau information
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications

Job Summary

  • Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
  • The Loss Mitigation Specialist role is split into two groups who are responsible for establishing contact, communicating, and negotiating with borrowers, investors, and real estate agents, via verbal and written means, to resolve at-risk mortgages.
  • Newrez offers a comprehensive benefits package including medical, dental, vision insurance, a Health Savings Account with employer contribution, and a 401(k) Retirement plan with employer match.

Matching Summary

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

Skills & Requirements

Must-have

  • Loss mitigation workout assistance
  • Analyze financial statements
  • Review credit bureau information
  • Handle inbound and outbound calls
  • Maintain servicing files

Nice-to-have

  • Innovative solutions
  • Teamwork and divisional cooperation
  • Superior service
  • Simple processes
  • Effective communications

Key Requirements

  • 2-4 years mortgage servicing experience
  • High school diploma or equivalent
  • Mortgage Loan Originator License
  • Proficient in Microsoft Word and Excel

Work Rights

Not specified

Tailored Resume

Cover Letter