Customer Banking Specialist - Crookwell

CommBank

Crookwell, Australia
Part-time, 12 hours per week (monday, tuesday & friday 9.15am - 1.15pm)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a part-time Customer Banking Specialist for their Crookwell branch, focusing on delivering exceptional customer service and financial solutions to community members. The role requires strong communication skills and a genuine interest in helping customers improve their financial well-being

Job Summary

  • As the Customer Banking Specialist in our Crookwell Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • You will be joining one of our Multi-Channel Branches where you will assist customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment after 1pm.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for their Crookwell branch, focusing on delivering exceptional customer service and financial solutions to community members. The role requires strong communication skills and a genuine interest in helping customers improve their financial well-being.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Problem solve and provide solutions

Nice-to-have

  • Act with integrity
  • Customer at the center
  • Holistic solutions for customers
  • Improve financial wellbeing

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Part time roster - 12 hours per week

Work Rights

Not specified

Tailored Resume

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