Competitive compensation; monthly bonuses for elig...
Hybrid
Inbound customer service interactions
Payment processing and collections
Account security procedures adherence
GreatAmerica Financial Services is seeking an Account Support Advisor to join their hybrid work environment. The role involves managing customer interactions, including inquiries related to invoicing, account information, and payment terms while maintaining high standards of customer service
Job Summary
The role involves managing diverse incoming interactions including invoicing, taxation, and payment terms for a customer base across the United States.
Employees are expected to actively participate in achieving team goals while providing professional oral and written correspondence to internal and external stakeholders.
The company offers a comprehensive total rewards package including monthly bonuses, profit sharing, 401(k) matching, and hybrid work arrangements.
Matching Summary
Match Score: 85
GreatAmerica Financial Services is seeking an Account Support Advisor to join their hybrid work environment. The role involves managing customer interactions, including inquiries related to invoicing, account information, and payment terms while maintaining high standards of customer service.
Salary
Competitive Compensation; Monthly Bonuses for Eligible Employees; 401(k) and Company Match
Skills & Requirements
Must-have
Inbound customer service interactions
Payment processing and collections
Account security procedures adherence
Microsoft Office Suite proficiency
Cross-functional communication skills
Nice-to-have
Salesforce experience desired
Consultative approach to solutions
Creative and innovative thinking
Team-based operating approach
Personable customer interaction style
Key Requirements
Associates or Bachelor's Degree preferred
Customer service experience preferred
Authorized to work for any employer in the U.S.
Work Rights
Must be authorized to work for any employer in the U.S.