Patient Access Rep - Children's Community Practices (mansfield And Shelby)

st. jude children's research hospital

Mansfield, OH, US
On-site
Excellent customer service skills
Accurate demographic and insurance information
Insurance pre-certification screening
St. Jude Children's Research Hospital is seeking a Patient Access Representative for its community practices in Mansfield and Shelby, Ohio. This full-time position involves greeting and registering patients, scheduling appointments, and providing excellent customer service within a healthcare setting

Job Summary

  • Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts.
  • Interviews and registers patients, obtaining accurate demographic, insurance, and physician information while screening for eligibility and requirements.
  • Establishes and maintains open communication with all departments Patient Access interacts with and clinical staff in those areas.

Matching Summary

Match Score: 85

St. Jude Children's Research Hospital is seeking a Patient Access Representative for its community practices in Mansfield and Shelby, Ohio. This full-time position involves greeting and registering patients, scheduling appointments, and providing excellent customer service within a healthcare setting.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Accurate demographic and insurance information
  • Insurance pre-certification screening
  • Identify self-pay patients
  • Open communication with departments

Nice-to-have

  • Assist in training new employees
  • Navigate current technology systems

Key Requirements

  • High School Diploma or equivalent
  • Associate’s Degree preferred
  • CPR certification
  • One year of health care experience preferred

Work Rights

Not specified

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