Customer Service Executive (3PL, Freight Forwarding)

TALENT TRADER GROUP PTE. LTD.

Singapore, Singapore
**
Respond to customer inquiries
Coordinate shipment bookings
Monitor booking status
** TALENT TRADER GROUP PTE. LTD. is seeking a Customer Service Executive with experience in logistics and freight forwarding. The role involves managing customer inquiries, coordinating shipments, and maintaining communication with various stakeholders to ensure efficient service delivery. **

Job Summary

  • The role involves responding to customer inquiries and coordinating space reservations for shipments.
  • Candidates must work closely with the Import/Export Department to ensure smooth execution of all shipments.
  • The position requires maintaining an organized filing system and communicating effectively with internal teams and external customers.

Matching Summary

Match Score: 75

** TALENT TRADER GROUP PTE. LTD. is seeking a Customer Service Executive with experience in logistics and freight forwarding. The role involves managing customer inquiries, coordinating shipments, and maintaining communication with various stakeholders to ensure efficient service delivery. **

Skills & Requirements

Must-have

  • Respond to customer inquiries
  • Coordinate shipment bookings
  • Monitor booking status
  • Prepare pre-alert notifications
  • Review shipment details daily

Nice-to-have

  • Diplomacy and negotiation skills
  • Strong relationship building
  • Organized filing system maintenance

Key Requirements

  • Diploma in Logistics Management or related fields
  • Minimum 1 year experience as Customer Service
  • Excellent communication and presentation skills

Work Rights

Not specified

Tailored Resume

Cover Letter