Not specified; benefits: 26 weeks pyid pyrental le...
Not specified in the job description.
Knowledge of telco technologies
Troubleshoot using osi model
Clear and confident communication skills
Aussie Broadband is seeking an Assurance Technical Support Officer in Morwell, Victoria, to provide customer-centered technical support for voice and network services. The ideal candidate will possess strong organizational skills, technical knowledge of telecommunications, and a proactive approach to problem-solving while aligning with the company's commitment to diversity and a supportive workplace culture
Job Summary
The role involves managing frontline diagnostics across voice and network services while resolving faults within SLAs.
Candidates will collaborate with internal teams and field staff to ensure smooth service delivery and support customer needs.
The company offers extensive benefits including 26 weeks paid parental leave, discounted internet, and a culture focused on inclusion and diversity.
Matching Summary
Match Score: 85
Aussie Broadband is seeking an Assurance Technical Support Officer in Morwell, Victoria, to provide customer-centered technical support for voice and network services. The ideal candidate will possess strong organizational skills, technical knowledge of telecommunications, and a proactive approach to problem-solving while aligning with the company's commitment to diversity and a supportive workplace culture.
Salary
Not specified; Benefits: 26 weeks paid parental leave; Discounts: Internet up to $109/month, 20% off mobile services