Desk Consultant - 6-month Contract / Secondment

Markham Bank

Sydney, Australia
Level 1/ level 2 tech support
Windows and macos support
Vpn solutions support
The technology division delivers the Group’s world leading information technology capability

Job Summary

  • The technology division delivers the Group’s world leading information technology capability.
  • In this secondment role, you will be responsible for ensuring the continuity of technology services by providing timely, high quality IT solutions to our colleagues.
  • An inclusive, and collaborative team led by a true advocate for the team.

Matching Summary

The technology division delivers the Group’s world leading information technology capability.

Skills & Requirements

Must-have

  • Level 1/ Level 2 Tech support
  • Windows and MacOS support
  • VPN Solutions support
  • iOS platforms support
  • ITSM best practice principles
  • high velocity situations
  • navigate through ambiguity

Nice-to-have

  • passion for learning new technologies
  • proactive approach to problem solving
  • flexibility to pivot as required
  • collaboration with colleagues at all levels

Key Requirements

  • Experienced technical support specialist
  • Excellent communication skills
  • Interpersonal skills
  • Stakeholder management skills
  • Rotation- based working

Work Rights

Not specified

Tailored Resume

Cover Letter