Customer Service Representative With Finnish

Solenis

Warsaw, Poland
Not specified; not specified; private medical care...
**
Proficiency in finnish language
Proficiency in english language
2+ years customer service experience
** Solenis is seeking a Customer Service Representative fluent in Finnish to provide expert support and enhance customer satisfaction in a hybrid work setting in Warsaw, Poland. The ideal candidate should have over two years of customer service experience, strong communication skills, and the ability to mentor junior staff. **

Job Summary

  • The role serves as a key contact for complex customer needs while providing expert support to ensure high satisfaction levels.
  • Employees will mentor entry-level representatives and actively identify opportunities to improve service processes.
  • The company offers competitive compensation including private medical care, life insurance, and a partially funded sports card.

Matching Summary

Match Score: 75

** Solenis is seeking a Customer Service Representative fluent in Finnish to provide expert support and enhance customer satisfaction in a hybrid work setting in Warsaw, Poland. The ideal candidate should have over two years of customer service experience, strong communication skills, and the ability to mentor junior staff. **

Salary

Not specified; Not specified; Private medical care; Life insurance; Retirement plan; Sports card; Employee Assistance Program

Skills & Requirements

Must-have

  • Proficiency in Finnish language
  • Proficiency in English language
  • 2+ years customer service experience
  • Excellent communication skills
  • Strong problem-solving abilities

Nice-to-have

  • Experience with SAP CRM tools
  • Experience with Salesforce platform
  • Mentoring junior team members
  • Process improvement initiatives
  • Additional education beyond high school

Key Requirements

  • High school diploma required
  • Eligible to work in the EU area
  • Finnish and English language proficiency

Work Rights

Must be eligible to work in the EU area

Tailored Resume

Cover Letter