Account Manager

LIGHTSPEED COMMERCE

Boston, Massachusetts, United States
Base: $40,000 to $43,000 usd; bonus/equity: may be...
On-site
Build and maintain lasting customer relationships
Introduce lightspeed products and integrations
Negotiate contracts and close agreements
As an Account Manager at Lightspeed, you’ll be the go-to contact for a book of United States hospitality customers assigned to you

Job Summary

  • As an Account Manager at Lightspeed, you’ll be the go-to contact for a book of United States hospitality customers assigned to you.
  • You will be responsible for building and maintaining lasting relationships with these accounts, introducing them to Lightspeed’s suite of products and integrations.
  • This role requires guiding qualifying customers through their upgrade path, demonstrating software solutions, and negotiating contracts to maximize growth.

Matching Summary

As an Account Manager at Lightspeed, you’ll be the go-to contact for a book of United States hospitality customers assigned to you.

Salary

Base: $40,000 to $43,000 USD; Bonus/Equity: May be eligible for discretionary short-term and long-term incentives; Benefits: Medical, dental, wellness, life and disability insurance, 401K plan and match, paid parental leave top-up, and paid time off

Skills & Requirements

Must-have

  • Build and maintain lasting customer relationships
  • Introduce Lightspeed products and integrations
  • Negotiate contracts and close agreements
  • Track key book of business metrics
  • Collaborate with Customer Success Managers

Nice-to-have

  • Build strong customer advocacy
  • Increase customer empathy and understanding
  • Contribute to wider team objectives

Key Requirements

  • 2-3 years of experience in account management or similar role
  • Experience carrying a sales quota
  • Understanding of solution-based consultative sales in SaaS
  • Ability to use Salesforce.com
  • Excellent written and verbal communication

Work Rights

Not specified

Tailored Resume

Cover Letter