Bi-lingual Client Service Officer

Citi

Miami, Florida, United States
Base: $81,600.00 - $122,400.00; bonus/equity: disc...
Bilingual english spanish communication skills
5 to 8 years relevant banking experience
Knowledge of banking lending and investment products
The role serves as the primary client contact for Ultra High Net Worth Individuals and families, ensuring timely and effective delivery of banking requests

Job Summary

  • The role serves as the primary client contact for Ultra High Net Worth Individuals and families, ensuring timely and effective delivery of banking requests.
  • Candidates must evaluate complex multi-leg transactions and authenticate instructions to mitigate fraud risks while maintaining operational integrity.
  • The position offers a competitive salary range of $81,600.00 to $122,400.00 along with comprehensive benefits including medical, dental, vision, and 401(k) coverage.

Matching Summary

The role serves as the primary client contact for Ultra High Net Worth Individuals and families, ensuring timely and effective delivery of banking requests.

Salary

Base: $81,600.00 - $122,400.00; Bonus/Equity: Discretionary and formulaic incentive awards available; Benefits: Medical, dental, vision, 401(k), life insurance, paid time off

Skills & Requirements

Must-have

  • Bilingual English Spanish communication skills
  • 5 to 8 years relevant banking experience
  • Knowledge of banking lending and investment products
  • Experience with wire transfers and loan draws
  • Fraud detection and risk mitigation skills

Nice-to-have

  • Portuguese language proficiency preferred
  • Ultra High Net Worth client base experience
  • Strong interpersonal and diplomacy skills
  • Process improvement contribution ability
  • Collaboration with sales teams

Key Requirements

  • Bachelor's degree or equivalent experience
  • 5 to 8 years of relevant experience
  • English and Spanish written and verbal fluency
  • Portuguese language skills (preferred)

Work Rights

Not specified

Tailored Resume

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