Wintrust 2026 Summer Internship - Customer Contact Center
Wintrust
Rosemont, IL, United States
Base: $19.00ph; bonus/equity: not specified; benef...
Customer inquiry resolution
Systemic problem identification
Deposit and loan issue coordination
Solve internal and external customer inquiries, complaints, and requests by using a single point of contact resolution utilizing solid knowledge of the bank’s processes, procedures, and electronic systems, while identifying potential systemic problems
Job Summary
Solve internal and external customer inquiries, complaints, and requests by using a single point of contact resolution utilizing solid knowledge of the bank’s processes, procedures, and electronic systems, while identifying potential systemic problems.
Provide on-going relationship servicing with current customers to maintain goodwill and gain additional business through promotion and cross-selling other bank products and services as appropriate to meet customer requirements and the bank’s profitability goals.
Wintrust offers the opportunities to grow and develop your career and fosters a promote from within culture.
Matching Summary
Solve internal and external customer inquiries, complaints, and requests by using a single point of contact resolution utilizing solid knowledge of the bank’s processes, procedures, and electronic systems, while identifying potential systemic problems.
Salary
Base: $19.00/hour; Bonus/Equity: Not specified; Benefits: Paid summer internship, intern program activities, events, community service projects, and development opportunities
Skills & Requirements
Must-have
Customer inquiry resolution
Systemic problem identification
Deposit and loan issue coordination
Branch support training
Relationship servicing
Cross-selling bank products
Nice-to-have
Community-focused
Relationship-focused service
Promote from within culture
Fun banking environment
Key Requirements
Currently enrolled in college/university
Entering junior or senior year preferred
Customer service experience required
Cumulative GPA of 3.0 or higher
Leadership, extra-curricular, or volunteering experience
Authorized to work permanently in the U.S.
Work Rights
Must be authorized to work permanently in the U.S.