Contact Centre Agent

Urpa

London, England, United Kingdom
Base: £12.71ph; bonus/equity: not specified; benef...
Excellent telephone and email communication
Ability to manage calls and emails
Understanding of healthcare services
The role involves providing exceptional customer service to patients and clinicians

Job Summary

  • The role involves providing exceptional customer service to patients and clinicians.
  • You will be the primary point of contact for patients, ensuring qualitative service delivery.
  • Bupa offers a range of benefits to support the wellbeing of its employees.

Matching Summary

The role involves providing exceptional customer service to patients and clinicians.

Salary

Base: £12.71ph; Bonus/Equity: Not specified; Benefits: Fantastic Benefits

Skills & Requirements

Must-have

  • Excellent telephone and email communication
  • Ability to manage calls and emails
  • Understanding of healthcare services

Nice-to-have

  • Strong internal relationship building
  • Ideas generation for process improvements
  • Ability to work flexible hours

Key Requirements

  • Experience in customer service roles
  • Ability to handle high call volumes
  • Familiarity with healthcare products

Work Rights

Not specified

Tailored Resume

Cover Letter