Ops Sup Manager

Citi Handlowy

Warsaw, Poland
Us shift (night shift in ist)
Operations support services leadership
Team management and delegation
Compliance with government regulations
Citi Handlowy is seeking an Ops Sup Manager in Warsaw, Poland, to lead operations support teams, ensuring high-quality service delivery while adhering to compliance standards. The ideal candidate should have extensive experience in team management, problem-solving, and decision-making within a fast-paced operational environment

Job Summary

  • The Ops Sup Manager is responsible for providing full leadership and direction to a team to ensure seamless delivery of operations support services aligned with Citi's infrastructure and processes.
  • This role involves managing multiple teams, conducting performance evaluations, handling staffing needs, and ensuring compliance with relevant regulations.
  • The position requires working US shifts (night shift in IST) and demands the ability to work independently while exercising sound judgment and ethical behavior.

Matching Summary

Match Score: 85

Citi Handlowy is seeking an Ops Sup Manager in Warsaw, Poland, to lead operations support teams, ensuring high-quality service delivery while adhering to compliance standards. The ideal candidate should have extensive experience in team management, problem-solving, and decision-making within a fast-paced operational environment.

Skills & Requirements

Must-have

  • Operations support services leadership
  • Team management and delegation
  • Compliance with government regulations
  • Performance evaluations and staffing
  • Resource planning and budget management
  • Ability to work night shifts (US shifts)

Nice-to-have

  • Problem-solving and decision-making skills
  • Clear and concise communication
  • Self-motivated and detail oriented
  • Ability to work under pressure
  • Adaptability to changing priorities

Key Requirements

  • 14-15 years of team management experience
  • Bachelor’s degree or equivalent experience
  • Experience analyzing business requirements and developing test plans
  • Willingness to work night shifts
  • Ability to work unsupervised

Work Rights

Not specified

Tailored Resume

Cover Letter