Field Support Engineer

Airbus Secure Land Communications SAU S.A.

Madrid, Spain
Pmr/tetra and 3gpp systems
Ip networks and virtual machine environments
24x7 service continuity
Provide technical support for public and private sector projects in the analysis, implementation, and maintenance of secure PMR/TETRA and 3GPP communication systems for critical services

Job Summary

  • Provide technical support for public and private sector projects in the analysis, implementation, and maintenance of secure PMR/TETRA and 3GPP communication systems for critical services.
  • Manage various incidents to meet SLAs and maximize customer satisfaction, including analysis and escalation to higher support levels.
  • Ensure continuous technical training and stay updated on system updates and modifications, preparing necessary technical documentation and training materials.

Matching Summary

Provide technical support for public and private sector projects in the analysis, implementation, and maintenance of secure PMR/TETRA and 3GPP communication systems for critical services.

Skills & Requirements

Must-have

  • PMR/TETRA and 3GPP systems
  • IP networks and virtual machine environments
  • 24x7 service continuity
  • Technical support for critical communications

Nice-to-have

  • Proactivity and teamwork
  • Customer orientation
  • Working in demanding environments

Key Requirements

  • Minimum 2 years of similar experience
  • Telecommunications or IT Engineering degree
  • Scripting and macro programming skills
  • English spoken and written proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter