The Manager, Associate Relations – Investigations Team position investigates all types of employment complaints and provides proactive recommendations to HR business partners and business leaders on employee relations issues
Job Summary
The Manager, Associate Relations – Investigations Team position investigates all types of employment complaints and provides proactive recommendations to HR business partners and business leaders on employee relations issues.
Responsibilities include investigating and resolving all types of employment complaints, acting as a consultant/coach, and thoroughly documenting investigation plans, interviews, summaries, and recommendations.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.
Matching Summary
The Manager, Associate Relations – Investigations Team position investigates all types of employment complaints and provides proactive recommendations to HR business partners and business leaders on employee relations issues.
Salary
Base: $138,100 - $157,700; Bonus/Equity: Performance based incentive compensation; Benefits: Comprehensive, competitive, and inclusive set of health, financial and other benefits
Skills & Requirements
Must-have
Investigate employment complaints
Provide proactive recommendations
Consult with business leaders
Resolve manager and associate issues
Document investigation plans and summaries
Nice-to-have
Strategic impact
Cross-functional work
Dynamic environment
Motivated self-starter
Break down complex problems
Key Requirements
High School Diploma, GED or equivalent certification
At least 3 years of Human Resources, Legal or Risk Management experience
At least 3 years of investigation experience
At least 5 years of experience working in a team corporate environment
At least 5 years of Human Resources or Legal experience, focused on employment investigations
Human Resources certification
Experience conducting all types of employment investigations