Operations Process & Performance Specialist

KONE International

Operational performance tracking
Kpi management
Process optimisation
This role supports the Operations Director in planning, coordinating and executing key operational initiatives, while building a structured approach to operational performance tracking, KPI management, process optimisation and capacity planning

Job Summary

  • This role supports the Operations Director in planning, coordinating and executing key operational initiatives, while building a structured approach to operational performance tracking, KPI management, process optimisation and capacity planning.
  • The role is designed to address increasing operational complexity driven by business growth, higher volumes, multi-site coordination and cross-functional dependencies, enabling faster decision-making, improved efficiency and scalable operational execution.
  • At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual, with employee engagement, sustainability, and ethical business practices as key focus areas.

Matching Summary

This role supports the Operations Director in planning, coordinating and executing key operational initiatives, while building a structured approach to operational performance tracking, KPI management, process optimisation and capacity planning.

Skills & Requirements

Must-have

  • operational performance tracking
  • KPI management
  • process optimisation
  • capacity planning
  • data-driven approach
  • cross-functional coordination

Nice-to-have

  • innovative and collaborative working culture
  • employee engagement
  • sustainability
  • ethical business practices
  • continuous improvement mindset

Key Requirements

  • Solid project management and execution follow-up skills
  • Strong communication skills
  • Structured problem-solving capability

Work Rights

Not specified

Tailored Resume

Cover Letter