Technical Support Engineer - Gvc Cloud (us Citizen Only)

Salesforce UK

Base: $80,900 - $122,300 annually; bonus/equity: n...
3d onsite
Salesforce platform troubleshooting
Sales cloud and service cloud knowledge
Html javascript css apex debugging
This role requires U.S. Citizenship and involves providing 24/7 technical support across the Salesforce platform

Job Summary

  • This role requires U.S. Citizenship and involves providing 24/7 technical support across the Salesforce platform.
  • The position blends deep technical problem-solving with proactive customer guidance to resolve critical issues efficiently.
  • Employees receive comprehensive benefits including well-being reimbursement, generous parental leave, and exposure to executive thought leaders.

Matching Summary

This role requires U.S. Citizenship and involves providing 24/7 technical support across the Salesforce platform.

Salary

Base: $80,900 - $122,300 annually; Bonus/Equity: Not specified; Benefits: Comprehensive package including well-being reimbursement and parental leave

Skills & Requirements

Must-have

  • Salesforce platform troubleshooting
  • Sales Cloud and Service Cloud knowledge
  • HTML JavaScript CSS APEX debugging
  • SQL database concepts and management
  • Java-based application debugging

Nice-to-have

  • AI LLM technologies experience
  • Conversational AI orchestration frameworks
  • Tableau or CRMA familiarity
  • Spiff commission software experience
  • Mentoring via Swarming model

Key Requirements

  • U.S. Citizenship required
  • Bachelor's degree in Computer Science or related field
  • 2+ years of technical support or software engineering experience
  • Professional proficiency in spoken and written English

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter