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Emery Jensen Distribution is seeking a Key Account Support Associate to enhance customer experience and support key account initiatives. The role involves project management, communication, problem resolution, and training, requiring at least four years of relevant experience.
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Job Summary
Partner with Territory Managers to develop and implement key account support requirements for strategic customers, focusing on improving customer experience.
Manage projects, communicate effectively with customers and internal partners, and resolve problems at high touchpoints within accounts.
Train and mentor internal teams and external customers on established processes and procedures, while analyzing reports for proactive issue identification.
Matching Summary
Match Score: 75
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Emery Jensen Distribution is seeking a Key Account Support Associate to enhance customer experience and support key account initiatives. The role involves project management, communication, problem resolution, and training, requiring at least four years of relevant experience.
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Salary
$55000 - $65000 per year
Skills & Requirements
Must-have
customer experience improvement
cross-functional collaboration
internal and external training
proactive issue identification
SAP and Excel expert
Nice-to-have
customer centric attitude
fast-paced entrepreneurial environment
thrive under tight deadlines
Key Requirements
Minimum 4 years of account management, project management, executive support, or high-end retail support
Bachelor’s Degree in Business or related field (commensurate experience considered)
Excellent interpersonal and written/verbal communication skills
Comfortability reporting into Oak Brook, IL at minimum 4 days a week