Key Account Support Associate

Emery Jensen Distribution

Oak Brook, IL, United States
$55,000 - $65,000 py
**
Customer experience improvement
Cross-functional collaboration
Internal and external training
** Emery Jensen Distribution is seeking a Key Account Support Associate to enhance customer experience and support key account initiatives. The role involves project management, communication, problem resolution, and training, requiring at least four years of relevant experience. **

Job Summary

  • Partner with Territory Managers to develop and implement key account support requirements for strategic customers, focusing on improving customer experience.
  • Manage projects, communicate effectively with customers and internal partners, and resolve problems at high touchpoints within accounts.
  • Train and mentor internal teams and external customers on established processes and procedures, while analyzing reports for proactive issue identification.

Matching Summary

Match Score: 75

** Emery Jensen Distribution is seeking a Key Account Support Associate to enhance customer experience and support key account initiatives. The role involves project management, communication, problem resolution, and training, requiring at least four years of relevant experience. **

Salary

$55000 - $65000 per year

Skills & Requirements

Must-have

  • customer experience improvement
  • cross-functional collaboration
  • internal and external training
  • proactive issue identification
  • SAP and Excel expert

Nice-to-have

  • customer centric attitude
  • fast-paced entrepreneurial environment
  • thrive under tight deadlines

Key Requirements

  • Minimum 4 years of account management, project management, executive support, or high-end retail support
  • Bachelor’s Degree in Business or related field (commensurate experience considered)
  • Excellent interpersonal and written/verbal communication skills
  • Comfortability reporting into Oak Brook, IL at minimum 4 days a week

Work Rights

Not specified

Tailored Resume

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