Alternance - Customer Experience Project Support F/m
EssilorLuxottica
Charenton-le-Pont, FR
On-site
Qualtrics survey configuration and testing
Data analysis using ms copilot ai
Powerpoint storytelling and presentation
EssilorLuxottica is seeking a Customer Experience Project Support intern for their EMEA Customer Satisfaction Team in Charenton-le-Pont, FR. The role involves deploying customer satisfaction surveys, analyzing data, and contributing to community engagement efforts. Candidates should have a strong foundation in marketing, project management, and data analysis, along with proficiency in English and ideally French
Job Summary
The role involves deploying customer satisfaction surveys in Qualtrics and analyzing results to drive corrective action plans across the EMEA region.
Candidates will create data-driven presentations in PowerPoint and contribute to the animation of the EMEA Customer Satisfaction community.
This position offers a unique opportunity to join a global leader in vision care and influence customer experience strategies for over 32 countries.
Matching Summary
Match Score: 85
EssilorLuxottica is seeking a Customer Experience Project Support intern for their EMEA Customer Satisfaction Team in Charenton-le-Pont, FR. The role involves deploying customer satisfaction surveys, analyzing data, and contributing to community engagement efforts. Candidates should have a strong foundation in marketing, project management, and data analysis, along with proficiency in English and ideally French.
Skills & Requirements
Must-have
Qualtrics survey configuration and testing
Data analysis using MS Copilot AI
PowerPoint storytelling and presentation
Fluent English communication skills
Project management ownership
Nice-to-have
French language proficiency
Experience with Qualtrics platform
Collaborative community animation
Customer centricity mindset
Agile project approach
Key Requirements
First-year Master's degree (M1) in Marketing with Digital specialization