Director, Executive Engagement

Cisco UK

San Jose, CA, USA
Base: $207,600.00 - $329,300.00; bonus/equity: not...
Executive engagement planning and delivery
Global process standardization and scaling
Strategic program improvement and evaluation
Responsible for overseeing day-to-day operational, strategic, and personnel activities for Cisco Experience Centers (CXC), where the company showcases the best of Cisco to executive audiences

Job Summary

  • Responsible for overseeing day-to-day operational, strategic, and personnel activities for Cisco Experience Centers (CXC), where the company showcases the best of Cisco to executive audiences.
  • Leads efforts to standardize, scale, and continuously improve CXC operations across multiple regions, ensuring executive- and customer-facing experiences are consistently exceptional.
  • Selects, develops, and evaluates personnel to build and maintain a high-performing, accountable, and globally minded team capable of executing complex, high-visibility programs.

Matching Summary

Responsible for overseeing day-to-day operational, strategic, and personnel activities for Cisco Experience Centers (CXC), where the company showcases the best of Cisco to executive audiences.

Salary

Base: $207,600.00 - $329,300.00; Bonus/Equity: Not specified; Benefits: Medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.

Skills & Requirements

Must-have

  • Executive engagement planning and delivery
  • Global process standardization and scaling
  • Strategic program improvement and evaluation
  • Cross-functional leadership and alignment
  • Customer and partner feedback integration

Nice-to-have

  • Leading through ambiguity
  • Balancing competing priorities
  • Decision making with limited information
  • Building high-performing teams
  • Globally minded organization

Key Requirements

  • 10+ years of experience in customer experience, executive programs, global operations, or related leadership roles
  • 3+ years experience leading complex, high-visibility programs with senior executive interaction

Work Rights

Not specified

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