Patient Service Center Representative

Intermountain Health

West Valley City, Utah, US
$18.39 - $24.99 depending on experience; benefits:...
Fully remote
Customer service skills
Electronic medical records (emr)
Data entry
The Contact Center Representative is the first connection between Intermountain and patients responsible for fostering relationships with patients, parents and guardians regarding the patient's care

Job Summary

  • The Contact Center Representative is the first connection between Intermountain and patients responsible for fostering relationships with patients, parents and guardians regarding the patient's care.
  • Join Our Team as a Patient Service Center Representative! We are seeking an organized, prompt and compassionate Patient Service Center Representative to join our remote team.
  • We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness.

Matching Summary

The Contact Center Representative is the first connection between Intermountain and patients responsible for fostering relationships with patients, parents and guardians regarding the patient's care.

Salary

$18.39 - $24.99 depending on experience; Benefits: Yes; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • Customer service skills
  • Electronic Medical Records (EMR)
  • Data entry
  • Problem solving
  • Written and oral communication

Nice-to-have

  • Compassionate patient interaction
  • Growth-oriented environment
  • Analytical skills
  • Detail oriented

Key Requirements

  • One year of customer service experience
  • Demonstrated problem-solving ability
  • Analytical skills
  • Self-motivated
  • Work well in a call center environment
  • Professional interpersonal and communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter