Customer Service Representative

Mellina Animal Hospital

Laredo, TX, United States
Depending on experience
**
Professional phone etiquette
Prioritize and complete tasks
Problem solve and adapt
** Mellina Animal Hospital is seeking a Customer Service Representative in Laredo, TX, who will be responsible for managing client communications, processing payments, and maintaining accurate records while providing excellent customer service. The ideal candidate should possess strong communication skills, be detail-oriented, and have the ability to handle multiple tasks in a fast-paced environment. **

Job Summary

  • Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
  • Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous.
  • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

Matching Summary

Match Score: 75

** Mellina Animal Hospital is seeking a Customer Service Representative in Laredo, TX, who will be responsible for managing client communications, processing payments, and maintaining accurate records while providing excellent customer service. The ideal candidate should possess strong communication skills, be detail-oriented, and have the ability to handle multiple tasks in a fast-paced environment. **

Salary

Depending on experience

Skills & Requirements

Must-have

  • professional phone etiquette
  • prioritize and complete tasks
  • problem solve and adapt
  • excellent customer service skills
  • computer efficiency
  • detail-oriented

Nice-to-have

  • empathize with clients
  • remain calm in emergencies
  • create good first and last impressions

Key Requirements

  • HS Diploma or educational equivalent
  • Must be able to work most Saturdays
  • Available to work weekends and holiday rotations

Work Rights

Not specified

Tailored Resume

Cover Letter