Customer Service Representative I

R1 RCM Inc.

Base: $15.00 - $21.10 ph; bonus/equity: not specif...
Not specified
Respond to incoming calls
Access account information
Relay information courteously
R1 RCM Inc. is seeking a Customer Service Representative I to assist patients and insurance companies with billing inquiries, ensuring accurate and courteous communication. The role emphasizes problem-solving and the ability to manage account information effectively in a fast-paced environment

Job Summary

  • Respond to incoming calls from patient account holders, an authorized representative of the patient, insurance companies, or an authorized entity.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved issues.
  • On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Matching Summary

Match Score: 75

R1 RCM Inc. is seeking a Customer Service Representative I to assist patients and insurance companies with billing inquiries, ensuring accurate and courteous communication. The role emphasizes problem-solving and the ability to manage account information effectively in a fast-paced environment.

Salary

Base: $15.00 - $21.10 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • Respond to incoming calls
  • Access account information
  • Relay information courteously
  • Make corrections to information
  • Generate written requests
  • Document encounters to account

Nice-to-have

  • Friendly demeanor
  • Professional demeanor
  • High level of accuracy
  • Contribute and think boldly
  • Collaborate across groups

Key Requirements

  • High School Diploma or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter