Client Service Coordinator (pembroke 1171)

Marshfield Animal Hospital

Pembroke, VA, US
Base: $15.00 - $18.69 hourly; bonus/equity: not sp...
Not specified
Welcome clients and pets professionally
Educate clients on pet health needs
Manage hospital finances and balances
The Client Service Coordinator position at Marshfield Animal Hospital in Pembroke, VA, seeks an individual to enhance client relations and optimize the efficiency of veterinary services. The role involves engaging with clients, managing documentation, and providing exceptional customer service, all while supporting the overall productivity of the veterinary team

Job Summary

  • The role requires actively recruiting new clients by promoting hospital services and ensuring superior client care.
  • Employees will educate clients about preventative care, pet health needs, and Optimum Wellness Plans while managing accurate financial balances.
  • Banfield offers a comprehensive benefits package including medical insurance, retirement plans, paid time off, and three free wellness plans for employees' pets.

Matching Summary

Match Score: 85

The Client Service Coordinator position at Marshfield Animal Hospital in Pembroke, VA, seeks an individual to enhance client relations and optimize the efficiency of veterinary services. The role involves engaging with clients, managing documentation, and providing exceptional customer service, all while supporting the overall productivity of the veterinary team.

Salary

Base: $15.00 - $18.69 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k) match, paid time off

Skills & Requirements

Must-have

  • Welcome clients and pets professionally
  • Educate clients on pet health needs
  • Manage hospital finances and balances
  • Complete client documentation accurately
  • Schedule future appointments efficiently

Nice-to-have

  • Exemplify Mars Inc. Five Principles
  • Promote Optimum Wellness Plans
  • Support team productivity goals
  • Sell retail products effectively

Key Requirements

  • Experience in customer service or administration preferred
  • Ability to work in a fast-paced veterinary environment
  • Proficiency with computer systems for data entry

Work Rights

Not specified

Tailored Resume

Cover Letter