Provides patient focused customer service and performs outpatient & / or inpatient registration & insurance verification functions
Job Summary
Provides patient focused customer service and performs outpatient & / or inpatient registration & insurance verification functions.
Collects patient financial liability payments and ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals.
Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.
Matching Summary
Provides patient focused customer service and performs outpatient & / or inpatient registration & insurance verification functions.
Skills & Requirements
Must-have
patient focused customer service
outpatient & inpatient registration
insurance verification functions
collects patient financial liability payments
ensures financial requirements met
Nice-to-have
knowledge of diagnostic & procedural coding
explains benefits
secures necessary authorizations
Key Requirements
1 year customer service experience
HS Diploma or equivalent
HFMA CRCR or NAHAM CHAA required within one (1) year of hire