Manager, Technical Support Engineering – Workday Platform
WORKDAY AUSTRALIA PTY
Not specified; not specified; not specified
Fully remote
6+ years technical support experience
2+ years leading technical teams
Expert sql and python proficiency
This role involves leading a high-performing global team of analytics support engineers to deliver world-class outcomes for Workday customers
Job Summary
This role involves leading a high-performing global team of analytics support engineers to deliver world-class outcomes for Workday customers.
The position requires deep technical investigation into analytics performance, query optimization, and system health diagnostics within distributed environments.
Workday offers a flexible work approach combining remote freedom with at least 50% time spent in-office or with customers to foster community.
Matching Summary
This role involves leading a high-performing global team of analytics support engineers to deliver world-class outcomes for Workday customers.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
6+ years technical support experience
2+ years leading technical teams
Expert SQL and Python proficiency
Workday Prism Analytics expertise
Distributed systems debugging skills
Log analysis and root cause resolution
Nice-to-have
Strong customer focus and empathy
Inclusive collaborative culture builder
Proactive risk-taking mindset
Experience with Jupyter Notebooks
Background in financial data structures
Key Requirements
Bachelor's degree in Computer Science or related field