Senior Regional Manager, Customer/ Partner Operations (based In Seoul)

Agoda

Seoul, South Korea
On-site
Regional operational performance
Customer operations strategy
Multi-site operations leadership
The Senior Regional Manager is accountable for end-to-end performance of a regional customer/partner operations area, typically spanning multiple countries, sites, or vendor partners

Job Summary

  • The Senior Regional Manager is accountable for end-to-end performance of a regional customer/partner operations area, typically spanning multiple countries, sites, or vendor partners.
  • This role translates company strategy into a cohesive regional roadmap, balances cross-site tradeoffs, and ensures consistent, high-quality service delivery at scale.
  • Agoda connects people to destinations and experiences with great deals across millions of hotels and holiday properties, flights, and experiences worldwide.

Matching Summary

The Senior Regional Manager is accountable for end-to-end performance of a regional customer/partner operations area, typically spanning multiple countries, sites, or vendor partners.

Skills & Requirements

Must-have

  • Regional operational performance
  • Customer operations strategy
  • Multi-site operations leadership
  • Vendor partner management
  • Service quality and efficiency

Nice-to-have

  • Data-driven decision making
  • Cross-functional collaboration
  • Adaptability and innovation

Key Requirements

  • Regional authority on customer operations
  • Develop strong leadership benches
  • Resilient operating models

Work Rights

Not specified

Tailored Resume

Cover Letter