Head Concierge

Jll Com Au

Sydney, NSW, Australia
Onsite
Excellent customer service delivery
Property presentation standards
Tenant partner engagement
In this role, you will be responsible for the delivery of excellent customer service, and assisting with the overall presentation of the property which have direct impact on our Tenant Partners, their guests and visitors

Job Summary

  • In this role, you will be responsible for the delivery of excellent customer service, and assisting with the overall presentation of the property which have direct impact on our Tenant Partners, their guests and visitors.
  • Assist and support the Concierge team to ensure they deliver the very best service at all times, and assist the building management team accordingly.
  • We embrace, celebrate, and proactively support the needs that difference brings, continuing to rank among the World’s Most Ethical Companies.

Matching Summary

In this role, you will be responsible for the delivery of excellent customer service, and assisting with the overall presentation of the property which have direct impact on our Tenant Partners, their guests and visitors.

Skills & Requirements

Must-have

  • Excellent customer service delivery
  • Property presentation standards
  • Tenant partner engagement
  • Hands-on problem solving
  • Juggling multiple tasks

Nice-to-have

  • Self-starter
  • Goal oriented
  • Building client relationships
  • Collaborate with multiple stakeholders

Key Requirements

  • Rotating roster 7:00am – 7:30pm, Monday – Friday
  • Excellent communication skills
  • Strong customer service focus
  • Think on-the-go

Work Rights

Not specified

Tailored Resume

Cover Letter