Customer Service Advisor - Ph North 2026

Concentrix

Quezon City, Philippines
Not specified (assumed to be in-office based on location).
High school diploma with 3-6 months experience
Strong computer navigation and pc knowledge
Ability to rotate shifts as needed
Concentrix is seeking a Customer Service Advisor for their Quezon City location. The role involves providing customer support through various channels, ensuring high service standards, and resolving routine issues while maintaining customer satisfaction

Job Summary

  • The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Essential functions include ensuring service delivered meets contractual Key Performance Indicators and clarifying customer requirements to provide appropriate resolution.
  • Candidates must be dependable with strong attention to detail and demonstrate patience in all customer contact situations.

Matching Summary

Match Score: 75

Concentrix is seeking a Customer Service Advisor for their Quezon City location. The role involves providing customer support through various channels, ensuring high service standards, and resolving routine issues while maintaining customer satisfaction.

Skills & Requirements

Must-have

  • High school diploma with 3-6 months experience
  • Strong computer navigation and PC knowledge
  • Ability to rotate shifts as needed

Nice-to-have

  • Demonstrate empathy while building rapport
  • Skilled in multi-tasking and adapting quickly
  • Tolerance for repetitive work in fast-paced environment

Key Requirements

  • High school diploma required
  • Three to six months of relevant experience preferred
  • Ability to work rotating shifts

Work Rights

Not specified

Tailored Resume

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