Customer Support Specialist

Rodney Industries

New Zealand
**
Customer order processing
Product pricing and quotations
Investigate customer complaints
** Rodney Industries is seeking a Customer Support Specialist to be the first point of contact for customers, ensuring efficient order processing and handling inquiries. The ideal candidate should have 2-3 years of customer service experience in relevant industries, strong communication skills, and a positive, collaborative attitude. **

Job Summary

  • This is a pivotal role where you will be the first point of contact for our customers, and the conduit working closely with our sales, drafting and production teams to ensure customer orders, quotations, delivery and technical enquiries are actioned promptly and efficiently to deliver the best customer experience.
  • We care Flexible working hours in a family friendly environment that makes it easy if you need to do the before or after school drop off.
  • Diversity, equity, and inclusion is close to our heart as a global business, you will have the opportunity to join the DEI council

Matching Summary

Match Score: 75

** Rodney Industries is seeking a Customer Support Specialist to be the first point of contact for customers, ensuring efficient order processing and handling inquiries. The ideal candidate should have 2-3 years of customer service experience in relevant industries, strong communication skills, and a positive, collaborative attitude. **

Skills & Requirements

Must-have

  • Customer order processing
  • Product pricing and quotations
  • Investigate customer complaints
  • Data entry of customer orders
  • Monitor customer service inbox

Nice-to-have

  • Collaborative team player
  • Positive outlook
  • Can-do attitude
  • Flexible and adaptable

Key Requirements

  • 2-3 years in a Customer Service role
  • Manufacturing, Mining, Trade or Civil Industry experience
  • Computer literate with solid Microsoft Office skills
  • Exceptional communication skills both verbal and written

Work Rights

Not specified

Tailored Resume

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